IntraNexus combines integrated system solution development with full implementation and support service capabilities. It is this combination of full system functionality together with the best "after-sale" service offerings in the industry that makes IntraNexus a unique value in the marketplace.
The success of the Sapphire implementation can best be achieved with client involvement – from the very beginning. IntraNexus’ trip-based implementation methodology incorporates a discovery phase to ensure the system is configured to best support our client’s individual business practices. Our implementation methodology includes:
- Trip-based installs – The Company provides a trip-based approach that allows the team to work closely with hospitals to set objectives monthly and provide ongoing training.
- Project charter – Joint development of a project charter identifies scope, goals and key players for each install.
- Tailored project plan – The base plan is reviewed and customized to reflect each client’s resource needs, timeframes and individual complexities.
- Multiple mediums – Sapphire install teams use a combination of webinars, online workbooks, and on-site visits to provide technical guidance and training.
We have developed a successful implementation methodology through years of systems installation familiarity, working with our clients as a team. The IntraNexus Senior Management averages more than 18 years experience leading and managing teams of healthcare, IT, finance, sales, and customer service professionals. Our analysts average more than 15 years experience in hospital business offices, clinical areas, and IT departments.